Onboarding meeting No 1

The agenda of this meeting is:

5 mins - Welcome

20 mins - Client Portals Overview

  • We will check you can access our online portals without any issues

  • Give an overview of how the portals function

10 mins - Support

  • Check we receive your emailed support tickets

  • Review how we prioritise help desk tickets

  • Review how to get help when needed

5 mins - Q&A

Total Time - 40 mins